Terms and Conditions
Effective Date: 25th March 2026
Welcome to Ventuman.com. By using our website or purchasing our products, you agree to the following terms:
1. General
- Ventuman.com is operated by Ventuman.
- By accessing or using our website, you agree to comply with these Terms and Conditions.
- We may update these terms at any time. Updates are effective immediately upon posting.
2. Products and Services
- We aim to display accurate product information, pricing, and availability.
- Prices are subject to change without notice.
- Images of products are for illustrative purposes only; actual products may vary slightly.
3. Ordering and Payment
- Orders are confirmed only after payment is received.
- Payment methods accepted: [Mpesa, Card, PayPal].
- We reserve the right to cancel orders if payment fails or for security reasons.
4. Shipping and Delivery
- Shipping times are estimated and may vary.
- Risk of loss passes to the buyer upon delivery.
- We are not responsible for delays caused by third-party carriers.
5. Returns and Refunds
- Returns accepted within [number] days of delivery if items are unused, in original packaging, and with proof of purchase.
- Refunds are processed after the returned items are inspected.
- Some items (e.g., personalized products) may be non-returnable. Refer to our Refund Policy for details.
6. Privacy
- We collect personal information only for processing orders, providing services, and improving user experience.
- Your information is protected and not shared with third parties except as required for delivery or legal compliance.
- See our Privacy Policy for full details.
7. Intellectual Property
- All content on Ventuman.com, including logos, images, and text, is owned by Ventuman and protected by copyright.
- You may not copy, reproduce, or use our content without written permission.
8. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Our maximum liability is limited to the purchase price of the product(s) involved.
9. Governing Law
- These terms are governed by the laws of Kenya.
- Any disputes will be resolved in the courts of Kenya.
10. Contact Us
For questions about these Terms and Conditions, please contact us at:
Email: ventumanke@gmail.com
Phone: +254704783308