Shipping Policy

Ventu Aman

Last Updated: November 2025

We offer fast and reliable delivery across Nairobi and nationwide.

1. Delivery Areas

  • Nairobi Same-Day Delivery for orders placed before 4:00 PM
  • Next-Day Delivery for orders within major towns
  • Nationwide delivery available via courier partners

2. Delivery Fees

  • Nairobi CBD: Free delivery
  • Nairobi Metropolitan: KES 200–500 depending on location
  • Outside Nairobi: Based on courier rates (KES 300–700 average)

3. Delivery Time

  • Bags & Shoes: Same day or next day
  • Flowers: Prepared fresh and delivered within 2–4 hours inside Nairobi
  • Gifts: 1–2 days depending on customization

4. Order Tracking

After placing an order, you will receive:

  • A confirmation message
  • Estimated delivery window
  • Delivery rider contact (when assigned)

5. Failed Deliveries

If the customer is unavailable at the time of delivery:

  • We will attempt another delivery
  • Additional delivery fees may apply

6. Questions?

Email: ventumanke@gmail.com
Phone: +254 791 471 900

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