Last Updated: November 2025
Welcome to Ventu Aman.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit ventuman.com or shop with us.
1. Information We Collect
a) Personal Information
We may collect the following details when you use our website or make a purchase:
- Full name
- Phone number
- Email address
- Billing and delivery address
- Payment information (securely processed through our payment partners)
- Account login details (if you create an account)
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Device type and browser
- Pages visited
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order
- Provide customer support
- Improve website experience and product offerings
- Send promotions or updates (only if you opt in)
- Prevent fraud and enhance website security
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with:
- Delivery partners to deliver your order
- Payment processors such as Mpesa or card payment gateways
- Service providers who support website hosting, analytics, and communication
- Government or legal authorities, if required by law
All partners follow strict confidentiality rules.
4. Cookies
Our website uses cookies to:
- Improve your browsing and shopping experience
- Remember cart items
- Personalize content
- Analyze site traffic and performance
You can disable cookies in your browser settings, but some features may not function properly.
5. Security
We use strong security measures to protect your data, such as:
- SSL encryption
- Secure payment gateways
- Restricted staff access
While we work hard to protect your information, no online system is 100% secure.
6. Your Rights
You have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing messages
- Withdraw consent at any time
For any requests, contact us at: ventumanke@gmail.com
7. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new “Last Updated” date.
9. Contact Us
For questions or privacy concerns, contact us:
Ventu Aman – Luxury Boutique
Nairobi, Kenya
Email: ventumanke@gmail.com
Phone: +254 791 471 900